Video interpreting services make it easy to connect with professional language interpreters at any time, from any location.
Commonly known as Video Remote Interpreting (VRI) video interpreting uses video conference technology to facilitate face-to-face interpretation of spoken languages and American Sign Language. The only question is, what do you need to know to get started?
What is Video Remote Interpreting?
If you have ever used Skype, FaceTime, or Zoom, you will feel right at home making use of Video Remote Interpreting.
Just like in a Skype call, a person you are speaking to will appear onscreen on your laptop, tablet, or smartphone. However, so too will a professional language interpreter.
Naturally, meetings can be structured slightly differently depending on their context. However, in most cases, one person in a video conference call will speak. Then when they finish, an interpreter will interpret what has been said to the other party.
What are the Benefits of Video Interpreting Services?
There are several benefits to businesses who use VRI to connect with ASL and foreign language speakers.
- Using video interpreting services requires no initial set up costs. At Languagers, our own VRI software is compatible with most existing consumer and business technology. (Smartphones, tablets, and PCs, etc.)
- At Languagers, we offer 24/7 on-demand access to interpreters who speak over 300 different languages.
- Per-minute pricing means that businesses can keep interpreting costs low.
- It takes mere seconds to connect with ASL or foreign language interpreters when using VRI, even when calls are scheduled at short notice.
Unlike telephone interpreting, video interpreting also makes it possible for interpreters and foreign language speakers to be receptive to non-verbal communication cues such as a speakers’ body language and facial expressions.
How Do You Identify the Best Video Interpreting Companies to Work With?
2020 has seen an explosion of new companies coming to market that all offer similar video interpreting services. However, not all such companies adhere to the same quality standards.
As a minimum, any company or interpreting agency you wort with must prove that they rigorously vet interpreters. At Languagers, we do this by only hiring interpreters with at least 3-years experience interpreting professionally.
Our team at Languagers also makes all our interpreters sign strict confidentiality agreements. More importantly, our own VRI software is fully HIPAA compliant.
What are the Minimum Technical Requirements of VRI Software?
At Languagers, our own VRI software is compatible with all modern smart devices and PCs. However, for VRI software to work, you and anyone you are speaking to will need to have uninterrupted access to a reliable high-speed Internet connection.
What Kind of Contexts is VRI Suitable For?
As a rule, video interpreting services can be adapted to suit almost any kind of business, medical, or educational context. It is even possible for deaf students to receive lessons from teachers in American Sign Language using VRI.
Are you wondering if VRI might be right for you? If so, simply reach out to one of our team at Languagers today to discuss your interpreting requirements.
Who is Responsible for Paying for Video Interpreting Services?
The Americans with Disabilities Act requires all businesses to take necessary steps to cater to deaf consumers and employees. This being the case, business owners and public service providers are expected to shoulder the cost of making interpreters available, not deaf customers, clients, or employees.
How Quickly is it Possible to Get Started with VRI?
If you have access to a reliable Internet connection and smart device, it is possible to set up VRI calls in under an hour. However, if you are completely new to using video interpreting services, it is advisable to speak to an adviser first who can walk you through the process.
Are you ready to start using VRI to connect with worldwide ASL and foreign language speakers? If so, reach out to our team at Languagers today to discuss your requirements in a little more detail.
