Remote interpretation services allow you to communicate with someone else remotely who speaks a different language. It does not require you to see them in person because the interpreter will work remotely.
There are two ways for remote interpretation services to be delivered. They can be given through a video conferencing call on the computer or a traditional telephone conversation. You get to decide whether video remote interpretation services or phone interpretation services are right for you.
Let’s go over the main differences between each one.
Video Remote Interpretation Services
Video remote interpretation services are the newest innovation in interpretation service technology. It allows both parties of a conversation to see the interpreter on a live video feed to their computers. You can choose whichever video conferencing software you’d like to use, such as Zoom, Microsoft Teams, and Cisco Webex. We have interpreters in our network who have access to all of these video conferencing programs.
Some people will benefit from seeing the interpreter as they speak because they can read their lips and listen to them simultaneously. And if you require an American Sign Language interpreter, then a video remote interpretation service is necessary for witnessing hand signals.
Don’t worry about additional costs for the software because these programs are free to download and use. You don’t need any fancy computer technology either. The video software can be installed and operated on any modern smartphone or tablet that came out within the last four years. Then just use a Wi-Fi connection to link to the video conversation.
Phone Interpretation Services
Phone interpretation services may or may not involve a computer. If you want to use Skype to make a direct phone call without any video, you have that option. The interpreter on the other end does not need to use a computer, though. They can use any telephone to provide the interpretation service because it only involves using their voice.
Phone interpretations work similarly to video remote interpretations. The difference is that you don’t get to see the interpreter on the call. You’ll only hear their voice give an interpretation after a person speaks. It requires a little more focus and patience, but it can still be just as effective for allowing two people of opposite languages to communicate.
When you need to communicate with someone who does not own a computer or has no computer access, then a phone interpreter is the best choice. Most people have access to a telephone of some kind, so you shouldn’t have a problem arranging a phone interpretation conversation with them.
The Similarities of Each Service
There are no good or bad choices here. The choice between a video remote interpretation service or a phone interpretation service depends on your particular situation. If any of the parties have limited access to a computer or high-speed internet connection, use a telephone. Otherwise, a video remote interpretation is a great choice.
You’ll still receive a high-quality interpretation service with either one. Our network gives you access to interpreters of more than 350 different languages. Languagers.com has interpreters established throughout the world who are waiting to help clients with their interpretation needs. Access to our network is available 24 hours per day, seven days per week. Whenever you need a video or phone interpretation service, it will always be available to you.
We also have interpreters who specialize in the terminologies of specific industries, such as government, business, legal, education, medical, and healthcare. For instance, if you need to arrange a video or phone interpretation service with an interpreter who understands medical terminology in Chinese and English, we can connect you with an interpreter possessing these skills.